Customer Reviews Automation and Employee Rewards Platform

Driving Growth with Employee Rewards

Reviews Generated
Customers Helped
Employee Rewards
Connect your Point of Sale (POS)

Automate the Edge customer review process on Google Reviews by hooking into one of our existing POS integrations.

Build Your Team Leaderboard

Once a customer mentions a team member for their service, their positive track record will appear on your team leaderboard.

"Mobilize" Your Team

Boost team morale and foster a positive company culture with the Edge employee mobile app—available for Apple iOS & Android.

Automated Team Recognition

Our platform automatically tracks employee Google Reviews mentions, so your team gets recognized and paid for their exceptional customer service.

Claim Employee Rewards

We make it easy for your employees to claim their rewards and incentives with direct deposit on our mobile app for iOS and Android.

Offer Custom Employee Rewards

Want to offer PTO and preferred scheduling instead of cash? Build positive relationships by setting custom employee rewards that matter the most to your team.

Get the Word Out

Announce new or updated products, sales processes, and service offerings with company-wide sales contests.

The Spirit of Competition

Set up automated competitions between sales reps to get your teams' competitive juices flowing.

Collect Feedback From Your Team

Create new business development opportunities by surveying your employees and securing valuable feedback.

Run Test Marketing Campaigns

Create custom SMS call-to-actions and set up appointment bookings to encourage brand loyalty and boost sales revenue.

Respond to Unhappy Guests

Grow your business through prospect engagement and improve customer satisfaction by responding to unsatisfied customers directly via SMS.

Revenue from Saved Customers

Open the door to new business opportunities by turning unhappy guests into a loyal client base with our customer communication platform.

Informed and Streamlined Feedback

Automate the customer feedback process to enable hassle-free Google Reviews for new and current customers.

Unlock Team Performance

Easily identify which of your current employees are providing the most consistently delightful customer experiences.

Identify your Top Employees

Learn the details so you can better incentivize extraordinary employees with recognition and custom employee rewards.

Automated Reviews with Point of Sale (POS) Integrations

Frequently asked questions

Can we integrate our existing Point of Sale (POS) system?
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Edge integrates with over 75 major POS systems including Mindbody, Booker, ABC Fitness, Square, CDK Global, BLVD, Tekmetric, Clubready and more. If you're running your business on an existing POS system, we'll help you integrate it into our platform. Then, whenever someone makes a purchase, our solution will handle the rest, meaning you don't need to put in any extra work manually asking for reviews or manually setting up sales contests.

Who has Edge worked with?
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We've provided our services to thousands of different franchise and service brands in the US and Canada, helping businesses reward outstanding customer service, boost employee satisfaction, and supercharge sales. Some of the notable brands we've worked with include European Wax Center, Massage Envy, Gold's Gym, Xponential Fitness, Zoom Room, and Sandbox VR.

What are Flexible Employee Rewards?
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Edge's Flexible Employee Rewards solution allows you to create custom rewards that matter the most to your team. Whether it's paid time off, , gift cards, preferred scheduling or cash bonuses that make your employees tick, our employee incentives program empowers you to hand out the incentives that work for you.

Get started with Edge

Motivated employees drive business growth, let us show you how.