Built for multi-location and franchise service brands.
Whether you operate 1 location or 10,000, Edge helps you turn every visit into growth.
Trusted by the brands building the best customer experiences
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Consistency is your competitive advantage.
Growth puts consistency to the test. Edge gives you the visibility to understand what’s happening across every location, identify opportunities, and reinforce the experiences that keep customers coming back.
Built for service brands that grow one visit at a time.
Every industry has its own customer journey. Edge helps you capture what happens after each visit, take action when it matters, recognize the employees making an impact, and turn great service into lasting growth.
The mirror isn't the only thing reflecting your business.
Edge helps beauty brands turn every appointment into stronger client relationships, authentic reviews, repeat bookings, and long-term growth.
“We’ve expanded memberships from 500 to 620 in 3 months and an overall 28% increase in monthly revenue.”
Build a fitness community members never want to leave.
From the front desk to the final rep, every interaction shapes the member experience. Edge helps you recognize standout coaches, understand feedback, recover at-risk members, and build a community that keeps people coming back.
“Our employee turnover dropped by 22 percent. When the team saw their names in customer recognition, everything shifted.”
Trust is the foundation of every wellness journey.
Whether it's recovery, self-care, or long-term wellness, every interaction shapes the client relationship. Edge helps you capture meaningful feedback, recognize exceptional providers, and create experiences that inspire lasting loyalty and referrals.
“Since implementing Edge, we’ve seen a significant increase in Google reviews and staff engagement.”
Business goals only work if your employees buy in.
Edge turns the behaviors your business wants into recognition, competition, and rewards employees actually want to engage with.
Drive the right behaviors.
Turn business priorities into clear goals, contests, and initiatives employees can actually engage with.
Make great work visible.
Connect real customer feedback to the employees behind the experience, automatically.
Give employees a stake in growth.
Connect recognition and rewards to the work that moves the business forward.
Turn engagement into outcomes.
See how employee performance connects to customer experience and location results.